Return & Refund Policy
At Nano Trading Academy, we are committed to providing high-quality online trading courses. If you are not satisfied with your purchase, we offer a 7-day money-back guarantee under the terms outlined below.
1. Eligibility for Refund
You may request a refund within 7 days from the date of purchase if:
- You have not completed more than 20% of the course content.
- You provide a valid reason for dissatisfaction with the course material.
- You submit your refund request within the specified time frame.
2. Non-Refundable Situations
We do not issue refunds in the following cases:
- The refund request is made after 7 days from the date of purchase.
- More than 20% of the course has been accessed or completed.
- The course was purchased using a promotional discount or special offer (unless otherwise stated).
- The refund request is based on personal reasons unrelated to course content or service quality.
3. How to Request a Refund
To request a refund, please follow these steps:
- Email us at support@robinhoodacademy.site with the subject line “Refund Request – [Your Course Name]”.
- Provide your order details, including the email used for the purchase.
- Explain the reason for your refund request.
We will review your request and respond within 3-5 business days. If approved, the refund will be processed to your original payment method within 5-10 business days.
4. Course Cancellations
Nano Trading Academy reserves the right to cancel or discontinue a course. In such cases, a full refund will be provided to all enrolled students.
5. Contact Us
If you have any questions regarding our refund policy, please contact us at:
📧 Email: support@robinhoodacademy.site